We encourage those who identify as BIPOC, 2SLGBTQ+, and people with disabilities to join us for this opportunity. We are committed to structuring Kickstand in an equitable and just manner to ensure those working at Kickstand represent the diverse, vibrant nature of individuals in Alberta.
Kickstand’s mission is to transform the way that young people (12-25yo) in Alberta access services and to ensure that young people and their families/caregivers are being provided with evidence-based and trauma-informed health, mental health, and social services. Kickstand is founded on an integrated youth services model, which seeks to bring together a range of primary care, mental health, substance use and social services, all under one roof. Our work is predicated on intentional partnerships with the philanthropic community, research institutions and community-based, youth-serving organizations across Alberta. We hope to transform access to care by aligning existing youth services in such a way that young people and their families/caregivers can experience every door as the right door, as they navigate Alberta’s health system.
Kickstand is for young people, but we know that many young people have family members and caregivers who want to help them every step of the way. In other words, engaging and working alongside families/caregivers is a core pillar of the organization.
Reporting to the Executive Director, the Family Engagement Coordinator is responsible for ensuring that Kickstand’s Provincial Implementation Team and centres stay committed to meaningful family engagement and provide an exemplary family/caregiver experience. Working in collaboration with other team members, this position focuses on the development, implementation, delivery, evaluation, and continuous improvement of the family/caregiver experience at Kickstand, an initiative with the goal of providing young people and their families/caregivers with enhanced access to integrated health services, thereby easing transition points for youth and their caregivers. The position will develop and maintain standards by ensuring the needs and perspectives of families/caregivers are championed in the organization’s decision-making and strategic planning. The Family Engagement Coordinator will create policies, guidelines and standards of practice for family/caregiver participation at all levels of the organization.
ROLE RESPONSIBILITIES AND DUTIES
Education, Training and Experience
Some post-secondary schooling or equivalent level of education, training, and experience in a health-related discipline, with at least one year of recent related experience in a complex healthcare environment including experience in client and community engagement, communications and project management.
Experience working with youth and families/caregivers with lived and living experience of mental health and substance use concerns, with the healthcare system, is considered an asset.
Skills and Abilities
Demonstrated ability to problem-solve with a global perspective to incorporate Kickstand’s systems and strategies when developing viable solutions to problem
Proven ability to approach issues with client and solution-focused methods, finding creative and proactive ways to improve services
Ability to build strong, positive relationships and effectively work with various stakeholders in a consultative and collaborative manner
Ability to perform effectively in a complex, changing environment and lead and support change
Ability to orient self strategically to the future by continually scanning the environment for ideas, leading practices, and emerging trends that will shape the system
Demonstrated ability to communicate effectively both verbally and in writing
Demonstrated analytical, systems and critical thinking and problem-solving skills with the ability to plan, organize and prioritize work within tight timelines
Proactively seeking to continuously learn the latest skills and research on related topics through courses, training, literature reviews, and educational opportunities
Physical ability to perform the duties of the position
Additional Information about the Role
Compensation will depend on experience and fit for the position.
This is a hybrid position with some required in-person meetings and flexibility to work from home.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change when required.
Kickstand is made possible thanks to the contributions of many generous and important partners.
All information on this site is intended to provide assistance and guidance but cannot replace the care of a medical professional.